Practice Risk Solutions

Report a Claim

In the event of an occurrence likely to result in a claim under this insurance, immediate notice should be given to the Insurer. You must see to it that the Insurer is notified as soon as practicable of any injury, act, error, or omission, or of an occurrence or an offence which may result in a claim. Please ensure to formally document the incident, including details of those involved.

When reporting, please include:

  • Your certificate of insurance
  • Statement of claim, Declaration, Motion, College complaint letter, or other legal process, as appropriate
  • Other relevant documentation

How to report a claim under your policy:

Professional Liability (PLI), Clinic Professional Liability, Commercial General Liability (CGL), or Clinic Package claim (Novex):
Contact BMS at 1-844-583-7747 or casw.insurance@bmsgroup.com

Breach Responses Services (Beazley):
Email bbrcanada@beazley.com or call 1-844-778-5950

Employment Practices Liability claim (Berkley Canada):
Email claims@berkleycanada.com

Personal/Business Legal Insurance claim (ARAG):
Call 1-877-255-4269 (English) or 1-888-845-5205 (French)

Property claim (Novex) After hours emergency claim only:
Call 1-877-248-3455 or email claims@intactinsurance.com